Who we are
Suggested text: Our website address is: http://prime-essences.com.
At Prime Essences, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, products, and services. By using our website, you agree to the practices described in this policy.
1. Information We Collect
We collect the following types of personal information from users who interact with our website and services:
a) Personal Information You Provide
When you place an order, create an account, or subscribe to our newsletter, we may collect personal information such as:
- Name
- Email address
- Mailing address
- Phone number
- Payment information (e.g., credit card details)
b) Automatically Collected Information
When you visit our website, we may collect information automatically, including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on the website
- Cookies and tracking technologies
2. How We Use Your Information
We use the personal information we collect to:
- Process and fulfill orders
- Communicate with you about your orders, updates, and promotions
- Improve our website, products, and services
- Ensure compliance with legal obligations
- Analyze website traffic and improve the user experience
3. How We Share Your Information
We value your privacy and do not sell your personal information to third parties. However, we may share your information with trusted service providers and partners who help us operate our business, including:
- Payment processors
- Shipping companies
- Email marketing services
- Analytics providers
These third-party service providers are required to protect your information and use it only for the purposes for which it was provided.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, provide personalized content, and analyze website traffic. You can control the use of cookies through your browser settings, but disabling cookies may affect the functionality of our website.
5. Data Security
We take the security of your personal information seriously and implement industry-standard measures to protect it from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
6. Your Rights and Choices
You have the right to:
- Access, update, or delete your personal information
- Opt-out of marketing communications
- Withdraw consent for the processing of your personal information
- Request a copy of the data we hold about you
Please contact us at info@prime-essences.com to exercise these rights.
7. Children’s Privacy
Our website and services are not intended for individuals under 18. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected information from a child, we will take steps to delete it promptly.
8. Changes to This Privacy Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or for legal, operational, or regulatory reasons. Any updates will be posted on this page, and we encourage you to review this policy regularly.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:
Prime Essences
Email: info@prime-essences.com
